Effective communication is essential for growth

We build communications solutions tailored to your business and customers.

Tens of companies in Slovakia and the Czech Republic trust us

Modern companies know that high-quality communication is the key to success. Join them now.

Contact us

 

 

We are a one-stop shop for communications solutions

With us, you will get the solution you need to achieve your goals. Thanks to experience from hundreds of large as well as smaller projects, we know exactly how to build it up.

Experience and know-how

Consulting, counselling, process optimisation

Analysis, design, development, integration, and support

Bodyshop (CC expert)

A complex solution for effective communication

Technologies

Cloud and hosting

Software development

Data and analytics

What do our clients say?

„In co-operation with ALCASYS, we achieve to implement big innovation or transformation projects as well as to supply smaller changes, which the everyday life of a call centre of a telecommunications operator brings.“

Jan Ťoupal
T-Mobile Czech Republic a.s.

We have been building efficient communications solutions for companies since 2004

“We are with the customer throughout the whole project, from analysis to support. We have a stable and experienced team who deal with big projects. Nevertheless, we are still small enough to be flexible and willing.“

Ján Kostka, General Manager & Founder

50+
Great people
at your disposal
300+
Implemented
projects
20,000+
Customers served
via our solutions daily

Petr Hybš and Ján Kostka

Case studies

What results do we produce? Take a look at the case studies, where we let our work speak for ourselves.

Dôvera manages 350,000 calls a year
thanks to efficient solutions in the call centre.
Read more
BVS handles almost 10,000 calls
a year. Automatically and immediately.
Read more
Modern communication infrastructure for Grand Hotel Bellevue
which saves costs.
Read more
Technology tailored to corporate processes
handles over 1 million calls a year.
Read more
HOUR has improved customer satisfaction by increasing availability
“Today, we know how to optimise processes in order to secure client support as efficiently as possible, without impacting quality,” says a representative of the company.
Read more
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The partners, without whom it would not be possible

We choose our technology partners, so that they would help our customers to communicate effectively and to reach their targets. We maintain long-term relationships with them, which you will benefit from too.

Let’s communicate

We will find a solution to support your strategic goals and vision.

Contact us