| App for PC/Nb (Windows/Mac), Smartphone (Android/ iOS), tablet (Android) |  |
| COLLABORATION | |
| User self-enrolment and profile management | |
| Team collaboration (bubbles) |
Up to 300 participants |
| Company and public channels (broadcast news) |
Create, Manage, Follow |
| Unlimited search (people, bubbles, channels, messages, companies) | |
| Member network, member groups, business contacts | |
| Guest access | |
| Conversation management | |
| Persistent chat (1 on 1, group chat) | |
| Presence information | |
| Built-in voice and video calling, screen/app sharing |
Up to 30 participants |
| File sharing, storage |
20 GB of storage |
| Call history | |
| Recording (1 on 1) | |
| Calendar information |
MS Office 365 Exchange Online, Google Calendar |
| Microsoft Outlook plug-in (includes contact search and web/audio conference scheduling) | |
| Microsoft Office 365/Azure Active Directory (AD) contact search | |
| CONNECTED PBX TELEPHONY | |
| OmniPCX Enterprise, OXO Connect | |
| Business phone control (with single call management) | |
| Phone presence | |
| Call logging | |
| Any device (choose and control any phone) | |
| VoIP calling (to PBX extensions, to public phone numbers) | |
| Caller identification, user search | |
| Second call management, 3-way call, call forwarding | |
| Voicemail (visual interface, notifications, call) | |
| EMBEDDED CONNECTORS | |
| Third-party PBX connectors (Avaya, Cisco, NEC, Mitel) | |
| Rainbow Click2Call connector for Google Chrome | |
| Microsoft Teams connector | |
| SECURITY and COMPLIANCE | |
Region-based data residency
Four regional platforms: EMEA, NA, APAC and CALA
Data Centers in France, Germany, Canada, Singapore, China and Sao Paulo | |
| Data encryption at rest and in transit (AES-256) | |
| Single Sign-On (SSO) |
Administrate |
| Certified ISO/IEC 27001 Information Security Management System | |
| Certified Health Data Hosting (HDS) in France | |
| EU General Data Protection Regulation (GDPR) | |
| ISO/IEC 27018 Protection of Personally Identifiable Information | |
| ISO/IEC 20000-1 Information Technology Service Management | |
| ADMINISTRATION and SUPPORT | |
| Digital Help Center | |
| Company administration and control |
Multiple administrators |
| Custom company logo, custom company banner | |
| Usage reporting | |
| Company domain name management | |
| User provisioning and deprovisioning |
CSV file, Microsoft Azure AD |
| Help desk |
24/7 support with 20 minutes first response time |
| Uptime |
99,5% guaranteed uptime SLA |
Hlavní výhody Alcatel-Lucent Rainbow: